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Service is what our business is all about. We service automatic doors in the greater Melbourne metropolitan area. We service all brands of automatic door unit, Dorma, (BWN), Access entry, Besam and a multitude of smaller brands.

We provide prompt, cost effective service 24 hours a day 7 days a week. Normal business hours are 8.00 am to 6.00 pm Monday to Friday. After hours callouts, including weekend and public holidays are charged at a higher rate than normal. For a cost estimate please contact us. As well as breakdown service we also offer service contracts.

For prompt service please contact us.

Service contracts

As well as our renowned breakdown service we can offer three types of service contract:

  1. Preventative maintenance contract, under this contract we attend to the automatic door 3 times a year to check the operation and ensure that all safety and emergency exit features of the door are fully operation. This is required under Australian Standard As5007. A full service report is filled out and issued to the client. Any parts that are required to be changed are charged for after consultation with the client. This contract is popular with clients wishing to cover their OH&S and public liability commitments.
  2. Full comprehensive Service contract. Under this contract we not only do the three maintenance checks but also cover the cost of all replacement parts and all labour (during normal working hours) for any breakdown calls during the year. Damage done due to fire, theft, flood, storm, pest, misuse and vandalism is not covered. This contract has one set fee for the year and enables our clients to control their maintenance costs.
  3. Labour only contract. Under this contract we supply only breakdown labour as needed for a period of one year. This contact is used for older automatic doors where the manufacturer is no longer in business and so the parts are no longer available. This contract gives the client a more cost effective way of servicing their older automatic door unit.

For prices on any of the above contracts please contact us.

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